Rate Limits
To ensure platform stability and fair usage for all clients, the Centrex API employs rate limiting.
The current Request Rate Limit is set to twenty (20) requests per second
Handling Rate Limiting Errors
If you exceed the Request Rate Limit, you will receive an HTTP 429 "Too Many Requests" response code, and your API use will be restricted.
Resolution Options:
- Wait progressively longer before retrying requests. Avoid aggressive retries.
- Identify high-volume processes and optimize them (e.g., use bulk endpoints if available, implement caching).
- If you consistently hit limits due to legitimate high usage, contact us to discuss potential options.
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